Most of us have a bank account and therefore we may have a reason for being with that specific bank. We may have accounts with a selection of different banks but we should still be thinking about who is the best bank. This is because we might want to change who we bank with. We tend to stick with the same bank a lot, but this may not be wise as there may be banks that offer products that will suit our needs better or might have better interest rates. Therefore it is well worth thinking about what we should be looking for in a good bank so that we can check whether the bank that we are with fits those criteria and also if we ever want to open a new account, that we can check whether we like the banks we are considering.
Some people like to choose a bank because they have heard of it. They feel that if it has a well-known name it means that it can be trusted and will provide a good service. It is understandable that we think this and we also apply this to other brands as well. We may feel that brands that we know well will be better. However, it is wise to think about why we think a well-known name will be better. Think about the reasoning behind this and whether it makes sense. A well-known company does not have to work so hard to be good if people just use it because they assume it will be good. It is likely to be the less well-known ones that will have to provide a better service as they need the good reviews.
Reading reviews of banks can be helpful to some extent. You will be able to find out what other people think of them. However, you do need to be careful. Many people will only write reviews if they have a particularly bad or good experience. This means that they might be very skewed in one direction or another. It is also possible that reviews will be biased. If a bank puts reviews on its website, then it will only publish the good ones and it could even write reviews of itself on other sites so there are good ones.
Recommended by People you Know
It can be useful to ask people you know about their experiences of different banks. They will be unlikely to be biased and they will also be more likely to have your best interest at heart and so will give you information that they think will be helpful to you.
You may want a bank that has local branches. This is getting rarer, with more banks going online and smaller branches closing. However, there are still people that like to deal with a bank directly and so they will need to make sure that there is a branch near to them.
Good Customer Services
For many people the customer service is really important to them. They want to make sure that they will get a quick response, that is helpful and polite. Some people find that some banks do this better than others and so it is a good idea to think about whether this is something which is important to you or not. If it is something that you care about, then contact the customer service department yourself and ask them a few questions. You will then be able to find out a lot more about then and how well deal with you and your questions. This should help you to be able to decide whether you think that they will work out well for you or not.